Free Help In The Times Of Corona Crisis

Commercial lease agreement

After completing this form you will receive by e-mail the letter that you can send to your landlord.

If your flight has been canceled due to the virus, you can request reimbursement of the ticket price.
It is clear that each airline is in crisis, each departure of liquidity approaches the danger of bankruptcy, so the companies are careful.
Maybe you could accept a voucher instead of a refund hoping to be able to use it when business is back to normal.
If, however, you would like to exercise your right for cash, you must first request reimbursement directly from the airline, regardless of where it is located, in the EU or not.
If the company refuses, and it is a European company, or a third country company but with the departure flight from the territory of EU, you must file a complaint with the Ministry of Transport. Even if the Ministry does not have the power to claim money, the opinion of the Ministry is very important and is almost always sufficient for a company to act.
It is normally the case that the National Body will follow up your case with the airline. At that stage the airline agrees or refuses, and if it agrees then the payout is made rather quickly, as the previous experience suggests so. If nothing happens, or the company refuses to pay, the only way is the court. However it is not complicated and in most cases a written complaint is good enough, and no physical presence at the hearing is required. If this happens please get back to us at [email protected] and we will help you out.
If you are traveling in a group, just mention one PNR and a ticket number